Cognitive Neuroscientist University College London
Dr Itiel Dror holds a PhD in psychology from Harvard University and currently works at University College London (UCL) and Cognitive Consultants International (CCI-HQ). He has published over 100 articles on human performance, decision-making and learning, but his expertise is in taking the most theoretical scientific understanding of the human mind, brain and cognition, and unlike many of his academic colleagues, Dr Dror is unique in his ability to translate this into practical and tangible ways to impact and affect human behaviour in the real world.
Dror focuses on cognitive neuroscience that underpins medical decision making. Patient care and safety is predominantly dependent on decision quality. Understanding the cognitive factors that are involved in medical decision making is critical for effective patient care and safety. Such understanding can help minimise pitfalls, such as tunnel vision, fixation, escalation of commitment, and cognitive bias. Furthermore, optimising decision making, under uncertainty, under time pressure, and with risk management, requires to consider the role of human cognition and how to optimise it.
Dror’s work on meta-expertise has included examining expert performance and decision making across expert domains, e.g., medical, forensic, aviation, banking, and policing. More information about Dror available at: http://www.cci-hq.com/dr.-itiel-dror.html
Professor Gavin Frost was RACMA’s President from 2006-2008 and is also the Immediate Past Dean of Fellowship Education.
Professor Frost retired as Dean of the University of Notre Dame Australia School of Medicine, Fremantle in 2014. He has previously held medical management roles in State and national health departments, health insurance, hospitals and in rural Australia and overseas.
A College fellow since 1980, he is a graduate of the University of Sydney (MB BS MPH) and the Sydney Hospital Clinical School.
He also holds fellowship of the Faculty of Public Health Medicine of RACP (FAFPHM) and honorary fellowship of the Hong Kong College of Community Medicine. All of this was made possible by his wife and children.
Chris Baggoley is the Executive Director of Medical Services for the Southern Adelaide Health Network, a senior clinician adviser to the Australian Commission on Safety and Quality in Health Care and is a member of the Australian Red Cross Blood Service Board. Up until July 2016 he was Chief Medical Officer for the Australian Government, a post he held for five years.
He has been the Chief Executive for the Australian Commission on Safety and Quality in Health Care, Chief Medical Officer for the South Australian Department of Health and Director of Emergency Departments at Flinders Medical Centre, Ashford Hospital and the Royal Adelaide Hospital.
He was President of the Australasian College for Emergency Medicine and Chair of the Committee of Presidents of Medical Colleges.
Professor Jeffrey Braithwaite, BA, MIR (Hons), MBA, DipLR, PhD, FAIM, FCHSM, FFPHRCP (UK), FAcSS (UK), Hon FRACMA is Foundation Director, Australian Institute of Health Innovation, Director, Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Australia. He is a Board Member of The International Society for Quality in Health Care (ISQua).
His research examines the changing nature of complex health systems, attracting funding of more than AUD$102 million (EUR€73 million, GBP£63 million).
He has contributed over 600 total publications and presented at international and national conferences on more than 800 occasions, including 80 keynote addresses. His research appears in journals such as British Medical Journal, The Lancet, Social Science & Medicine, BMJ Quality and Safety, and International Journal of Quality in Health Care. He has received numerous national and international awards for his teaching and research.
He is also very interested in the Anthropocene and the impact of human activity on human and species’ health, population and climate.
Royal Australasian College of Medical Administrators
Professor Cleary is a respected and experienced leader, strategic planner and specialist at identifying and capturing business opportunities, leading transformational change and delivering improved performance. He has a strong focus on corporate governance and stewardship of organisations.
He has an extensive background at senior level within health including his involvement on the boards of ACEM and ACHS. He represented Queensland on AHMAC and the Hospitals’ Principal Committee.
He has held the role of Deputy Director-General and Chief Operations Officer within the Queensland Department of Health. He is currently the Executive Director Medical Services at the Princess Alexandra Hospital.
University Centre for Rural Health, North Coast (Grafton)
Dr Collie graduated in Medicine from The University of Queensland in 1968. She undertook intern, resident and registrar positions at Teaching Hospitals on the north side of Brisbane before applying for one of the four newly created medical administration training positions created by the Queensland Department of Health. In 1975, Dr Collie was appointed Assistant Medical Superintendent at Royal Brisbane Hospital. In 1979, Dr Collie was admitted to RACMA Fellowship and was appointed Deputy Medical Superintendent, Royal Brisbane Hospital.
In 1981, following the retirement of Dr Owen Powell, a founding Fellow of our College, Dr Collie was appointed Director of the Division of Research and Planning in Queensland Department of Health, a position which she held for nearly ten years. Following the change from long term Conservative Government to a Labor Government, Dr Collie accepted the offer to fill the newly created position of Chief Executive of the Royal Women’s Hospital, Brisbane in 1992, with the additional remit to establish Community Services for Women on the north side of Brisbane.
Following a further reorganisation in 1995, Dr Collie was appointed Medical Superintendent, The Prince Charles Hospital and in addition, undertook the Chief Executive role for twelve months. After over thirty years employed full time by Queensland Health Dr Collie resigned from Queensland Health in 2000. She then took an opportunity to provide relief for non-metropolitan medical administrators in Queensland. She spent time in Townsville General Hospital, Bundaberg Base Hospital and Mount Isa Base Hospital.
In 2002, Dr Collie decided to return to full time employment as a medical administrator. Until 2005, she was Director of Medical and Clinical Services at Alice Springs Hospital, when she was appointed to Grafton Base Hospital and a number of smaller District Hospitals in Northern NSW. She retired from full time Medical Administration in 2013but has undertaken locum attachments locally until 2015.
Dr Collie has had a lifelong interest in the education of Medical and Health Professionals. She was recently reminded by Dr Denis Lennox, who retired in June this year, that he was her first medical administration registrar. She has had the privilege of being involved with many College Fellows during their training.
In 2010 Dr Collie was appointed Clinical Sub Dean with the University Centre for Rural Health, North Coast (Grafton), a position which she still holds, and is employed by the University of Western Sydney Medical School, one day per week.
Dr Stephen Duckett is Director of the Health Program at the Melbourne-based think tank, Grattan Institute. He has held top operational and policy leadership positions in health care in Australia and Canada including as Secretary of what is now the Commonwealth Department of Health.
He has a reputation for creativity, evidence-based innovation and reform in areas ranging from the introduction of activity-based funding for hospitals, to new systems of accountability for the safety of hospital care. An economist, he is a Fellow of the Academy of Social Sciences in Australia.
Dr Gruner is a consultant in health services management, particularly involved in organisation-wide continuous quality improvement and change management, health planning, clinical governance, in depth review of health services, complex problem solving, and risk management and consumer participation mechanisms. She also is involved in both team coaching in health service organisations and in individual coaching. She consults Australia wide and overseas.
In the past, she has held senior positions in both public and private health services and continues to do occasional locums as Director of Medical Services in a variety of jurisdictions.
She has been a lecturer and unit coordinator for the Masters of Health Administration at Monash University and an educator for the Royal Australasian College of Medical Administrators (RACMA) and the Australian Council on Healthcare Services (ACHS) for over 20 years. She is a coordinating ACHS surveyor and regularly coordinates ACHS surveys of both mental health and acute health organisations. In addition, she has trained others in designing and delivering workshops and facilitated many events in health services and government.
Dr Gruner is immediate past President of RACMA and is the present Chair of the World Federation of Medical Managers. She is presently a member of a number the Medicare Review Taskforce.
Mukesh has been General Medical Practitioner since 1991. He was the 19th National President of the AMA in 2007 following two years as National Vice President and two years as State President and is an Honorary Life Member of the Royal Australian College of General Practitioners.
Mukesh served as Council Chair of the World Medical Association from 2011 to 2015.
Since 2009, Mukesh has been Chair of the Advisory Committee for beyondblue’s Doctors’ Mental Health Program and a beyondblue Board Director since 21 April 2015.
Executive Director Medical Services
Townsville Hospital and Health Services
Associate Professor and Head of Discipline of Medical Leadership and Management
James Cook University, Townsville Clinical School
Pre-Eminent Staff Specialist
MBBS UNSW 1989, MHA UNSW 1995, FRACMA 1996
Andrew’s career background spans nine years in the Royal Australian Air Force followed by twenty years in senior executive roles across the public and private health sector. His current role is as Executive Director Medical Services in the Townsville Hospital and Health Service. Having commenced this role in 2000, Andrew still believes his role to be the best in the country.
Andrew’s professional interests center around Resilience, incorporating: patient safety; decision making; medical workforce; disaster medicine; medical education and health technology.
Royal Australasian College of Medical Administrators
Dr Lee has been a clinician leader, medical administrator, policy maker and academic over a thirty year career in the NSW Health System. She has recently been employed as the Dean of Education for RACMA.
Professor Michelle Leech is the Deputy Dean,Medicine at the Faculty of Medicine, Nursing and Health Sciences, Monash University. Professor Leech is a Consultant Physician at Monash Health, where she is Deputy Director of Rheumatology.
She is the outgoing chair of the Clinical Examination Committee of the Royal Australasian College of Physicians and head of the National Exam Panel of the College of Physicians. She is also the Medical Deans, Australia Executive Treasurer.
Michelle was the Medical Director of Arthritis Australia in 2014 and continues as a member of the Scientific Advisory Committee and on the Grants assesssment committee of Arthritis Australia. She joined the NHMRC Assigners Academy in 2015.
Assoc Prof Alastair Mah is the Chief Medical Officer at Barwon Health, having previously held executive positions in metropolitan and regional health services.
Alastair holds Fellowships with Royal Australasian College of Medical Administrators, Australasian College of Health Service Management and Hong Kong College of Health Service Executives. His interests are in governance and leadership, and has been appointed Clinical Associate Professor at Deakin University’s School of Medicine.
He is a surveyor for the Australian Council on Healthcare Standards, and is a Board Director of the Rural Workforce Agency of Victoria.
Associate Professor Harvey Newnham is an Endocrinologist and General Physician. He is Clinical Program Director of Emergency and Acute Medicine and Director of General Medicine at Alfred Health, Melbourne and an Associate Professor with Monash University. He is a director of the “Better Care Victoria” board, tasked with providing advice to the Minister for Health on health sector innovation. Harvey was the “clinician” representative in thethree-member panel that produced the“Targeting zero” Review of Hospital Safety and Quality Assurance in Victoria in October 2016 under the leadership of Stephen Duckett and the Grattan Institute.
Chair Queensland Board Medical Board of Australia
Practitioner Member Medical Board of Australia
Censor Royal Australasian College of Medical Administrators
Executive Director, Medical Services, Metro South Hospital and Health Service (2012 ongoing)
Dr O’Dwyerhas worked in medical administration roles at various facilities across Queensland since 2001. Susan’s experience includes a 7-year term (2005-2012) in the Department of Health, Queensland, with responsibilities for medical workforce, education and training.
Prior to taking up her appointment with the Medical Board of Australia, Susan had been appointed to the Australian Medical Council expert IMG committee and prevocational accreditation committee. Susan’s current research interest is in Doctor’s health and wellbeing.
Hon. Tony Ryall CNZM was New Zealand’s Minister of Health from 2008-2014. As a senior minister in Sir John Key’s Government, he helda number of other portfolios including State Owned Enterprises and State Services. He was also a Minister 1997-1999.
Tony is Chairman of Transpower NZ ownerof the national electricity grid, Chairman of health insurer nib NZ, and is a director of primary care investor NMH Holdings.He is currently the Head of Public Policy with the highly-respected commercial law firm, Simpson Grierson.
Jillian Skinner has recently retired after six years as NSW Minister for Health and 14 years as Shadow Minister. She was also the first stand-alone Minister for Medical Research in NSW.
In those roles Jillian created a more unified health sector by focussing on local decision making, boosting the clinical workforce, a massive investment in infrastructure and provision of record recurrent spending to deliver tens of thousands more emergency department treatments, hospital admissions and elective surgeries.
She was noted for her commitment to social policy programs including organ donation, pain management, improved palliative care and elimination of the transmission of HIV.
Jillian began her career as a journalist in Melbourne, has run her own business, worked in the public sector and served on many community and advisory bodies.
AVM Tracy Smart AM is Commander Joint Health and Surgeon General of the Australian Defence Force. She joined the Air Force in 1985 and completed her medical training at the Flinders University of South Australia in 1987. After completing Intern and Resident Medical Officer training at Adelaide hospitals, she commenced full time duty in the RAAF in January 1989, serving as a Medical Officer at RAAF bases Amberley (1989) and Pearce (1990), and Senior Medical Officer (SMO) at RAAF Pearce in 1991.
AVM Smart undertook specialist training in Aviation Medicine during a posting with the Royal Air Force (RAF) in 1992-3, completing a Royal College of Physicians Diploma of Aviation Medicine and instructing in the subject at the RAF Aviation Medicine Training Centre, RAF North Luffenham. On return to Australia she was promoted to Squadron Leader and posted as SMO 6 RAAF Hospital (1993), and then as SMO RAAF Williamtown (1994-5). During the latter posting, AIRCDRE Smart was deployed to the United Nations Assistance Mission in Rwanda as senior RAAF officer and aeromedical evacuation coordinator (1995).
AVM Smart completed tours as Chief Instructor (1996) and, upon promotion to Wing Commander, Commanding Officer of the RAAF Institute of Aviation Medicine (AVMED) from 1997 to 1999. As part of these duties she was the Investigating Medical Officer on a fatal RAAF F-111 accident investigation in Malaysia in 1999, for which she was awarded a Chief of Air Force Commendation.
AVM Smart undertook an exchange tour with the United States Air Force from 2000 to 2001, holding the positions of Chief, Flight Medicine Operations, and Chief, Flight Medicine Safety and Human Performance, in the Command Surgeon’s Office, Air Combat Command, Langley Air Force Base, Virginia. Upon return to Australia in 2002 she was posted as Staff Officer 1 Clinical Policy, Defence Health Services Branch, but immediately deployed to Timor Leste as Chief Health Officer, HQ Peacekeeping Force and Australian Senior Health Officer in Timor Leste from January to August of that year.
AVM Smart was again posted as Commanding Officer, AVMED in February 2003. During this posting, she deployed to the Middle East Area of Operations as Senior ADF Health Officer and Deputy Validating Flight Surgeon in support of coalition operations in Iraq and Afghanistan.
In August 2004, AVM Smart was promoted to Group Captain and assumed the role of Officer Commanding, Health Services Wing. In this role, she commanded all Air Force health units and dispatched health teams in response to a number of operations and natural disasters. AVM Smart also deployed as part of a Medical Assessment Element to assist in evacuation operations in Beirut during the July 2006 war in Lebanon.
AVM Smart attended the Australian Defence College’s (ADC) Defence Strategic Studies Course in 2008. She was promoted to Air Commodore on 5 February 2009 and assumed the dual positions of Director General Corporate Health Management in Joint Health Command, and Director General Air Force Health Services. From 2010 to 2012 inclusive AIRCDRE Smart performed the role of Director General Garrison Health Operations in Joint Health Command, in which she managed health care at over 70 locations on Defence bases throughout Australia and oversaw a major reform in health service delivery in the ADF. From 2013 to 2015 inclusive AVM Smart was Director General Strategic Health Coordination with responsibility for policy and research coordination, military medical advice, the Australian Army Malaria Institute, the ADF Family Health Program, and the development and implementation of the Defence eHealth System.
In November 2015, AVM Smart was promoted to Air Vice-Marshal and assumed the positions of Commander Joint Health and Surgeon General of the ADF on 3 December 2015.
AVM Smart was awarded a Master of Public Health (Defence) from the University of Queensland in 2007 and a Master of Arts (Strategic Studies) from Deakin University in 2009. She is a Fellow of the Royal Australasian College of Medical Administrators, the Australasian of College of Aerospace Medicine, the Aerospace Medicine Association (US) and the Centre for Defence and Strategic Studies; and an Academician of the International Academy of Aviation and Space Medicine. AIRCDRE Smart is also an Honorary Fellow of the Australasian College of Health Service Management and is a graduate of the Harvard Business School Advanced Management Program. She has authored, or co-authored, fifteen published articles, a book chapter, and over 80 papers for presentation at scientific meetings in Australia and internationally, primarily in the areas of aviation medicine, aeromedical evacuation, and military medicine.
AVM Smart is a member of the Prime Minister’s Advisory Council for Veterans’ Mental Health.
AVM Smart was made a Member of the Order of Australia in the 2012 Queen’s Birthday Honours List.
Dr Tinsley is a Fellow of the Hong Kong College of Community Medicine (serving as a trainer, examiner and a member of the Administrative Medicine Subspecialty Board). She is also a Fellow of the Hong Kong College of Paediatrics. She is a Fellow of the Royal Australasian College of Medical Administrators (RACMA), having acted as preceptor for local Hong Kong candidates, and also represents HKCCM(AM) in RACMA’s CPD/CEP and ASM committees.
She is appointed as HKU Honorary Clinical Associate Professor in the School of Public Health and Department of Paediatrics & Adolescent Medicine and teaches undergraduates in HKU’s Medical Ethics and Humanities Unit.
Dr Tinsley trained in Medicine (St Andrews, Scotland), specializing in Paediatrics in Scotland, Liverpool and London before moving to Hong Kong, where, from 1979-92, she worked in public hospital- based paediatrics. From 1992-2008, following the formation of Hong Kong’s Hospital Authority, she was appointed as Hospital Chief Executive (HCE) of Caritas Medical Centre, a general acute public hospital. From 2003 -2008, she was also appointed as HCE for Our Lady of Maryknoll Hospital in Wong Tai Sin, a community hospital.
On retirement in 2008, she has been teaching Health Care Management as well as Ethics in HKU’s MPH programme, and developing several paediatric projects.
She provides advice at policy level to Caritas-Hong Kong, has helped to develop leadership training and serves as a mentor for the HK Women Doctors Association.
She is Director of a Hong Kong private hospital and is trained as an ACHS surveyor, surveying in Australia.
Dr Wakefield John has over 25 years’ experience in clinical and management roles in rural, regional and tertiary public-sector health services in Queensland. He is currently the Deputy Director General – Clinical Excellence Division, Queensland Health and is an Adjunct Professor of Public Health – Queensland University of Technology
After completing a Fellowship under Dr Jim Bagian, at the National Centre for Patient Safety of the VA Health System in the United States, he returned to Queensland in 2004 and established the Queensland Health Patient Safety Centre, which he led until late 2012. He established a state-wide network of patient safety officers and successfully established a legislative framework for incident analysis; ultimately demonstrating measurable reductions in preventable adverse events.
John is actively involved in national efforts to improve patient safety in partnership with the Australian Commission for Safety and Quality in Healthcare. He chaired the National Open Disclosure Pilot Project and regularly teaches Open Disclosure and other patient safety curricula. His research interests include patient safety culture, safety performance measurement and Open Disclosure.
In 2011, John was awarded a public service medal for services to patient safety as part of the national Australia Day Awards.
Dr Walsh has been Chief Executive of Cabrini Health, a Catholic health service in Melbourne, Australia for 8 years. He was recruited from Doha, Qatar where he was Chief Executive of the National Health Authority.
Prior to this he worked in London, England as Chief Executive, South East London Strategic Health Authority. Michael has held a range of senior positions in the Victoria and Western Australia, including 7 years as Chief Executive of The Alfred, a teaching hospital in Melbourne. Michael is Vice President of the Royal Australasian College of Medical Administration, a Board member of the Federal Government’s Independent Hospital Pricing Authority (IHPA), a Ministerial Delegate on the Board of Goulburn Valley Health, and Board Chair of St Mary’s Hospital, Dubbo, Ethiopia.
A graduate of Monash University and post-graduate of Harvard University, Michael has over 30 years’ experience in health service policy and management across public and private sectors.